Our Services are intended for users who are 18 years old or older. Furthermore, we do not knowingly market the Services to, or collect Personal Information from, children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
Our legal basis for collecting and processing your Personal Information is (i) your explicit consent when accessing the Services and (ii) a legitimate interest for website traffic analysis and software functionality. We may collect the following Personal Information when you use the Services:
Registration information. This may include your name, email address, physical address, banking information, telephone number and any other information you choose to provide, such as content you post to the Services (including comments). This includes information you use to create an account on the Services or information you send to us when you contact us directly. You are the source of this information.
iii. Information you submit to us. This may include user content that is uploaded to the Services or information you transmit to us for customer or technical support purposes. You are the source of this information.
Recipe, financial, and business information. When you use the Service to provide recipe, financial, or business information, we will collect information you input. You are the source of this information.
Payment information. We do not collect or store payment information, including credit/debit card details or billing addresses. However, we may facilitate the transfer of your payment information to third party payment processors. All payments to the Company are handled by third party secure payment providers. You are the source of this information.
When you use our Services through your computer, mobile phone or other device, we may collect information regarding and related to your device, such as hardware models and IDs, device type, operating system version, the request type, the content of your request and basic usage information about your use of our Services, such as date and time. In addition, we may collect information regarding application-level events and associate that with your account to provide customer service. We may also collect and store information locally on your device using mechanisms such as browser web storage and application data caches. You or your device is the source of this information.
SHARING AND USE OF PERSONAL INFORMATION
We may use your Personal Information in the following ways:
To provide you with all of the features and tools of the Services, including our recipe costing software or web app. You may opt out of emails by following the instructions in the emails or cancelling your user account.
ii. To allow you to collect information from and about your customers.
iii. To contact you about the Services or the Company or to provide customer or technical support.
iv. To analyze and improve the features and performance of the Services and to analyze usage patterns.
v. To inform Users about offers from the Company.
vi. We may disclose your Personal Information if required to do so by a request or requirement of law.
THIRD PARTY LINKS
You may encounter links to third party websites, videos, pictures, and applications (“Third Party Links”) when using the Services. We cannot control the content on these Third Party Links and we can make no guarantees as to the protection and privacy of any information which you submit to these Third Party Links. Please exercise caution when accessing Third Party Links.
The Company protects your Personal Information using commercially reasonable technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. We cannot guarantee the security of our information storage, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet, including, without limitation, email transmissions.
INTERNATIONAL PRIVACY PRACTICES
The Company is primarily operated and managed on servers located and operated within the United States. In order to provide our products and services to you, we may send and store your Personal Information outside of the country where you reside or are located, including to the United States. Accordingly, if you reside or are located outside of the United States, your Personal Information may be transferred outside of the country where you reside or are located, including countries that may not or do not provide the same level of protection for your Personal Information. We are committed to protecting the privacy and confidentiality of Personal Information when it is transferred. If you reside or are located within the European Economic Area and such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as you would have within the European Economic Area to the extent feasible under applicable law. By using and accessing our Services, Users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of Personal Information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
You may correct your account information at any time by logging into your online account.
b. We will comply with any User’s requests regarding access, correction, and/or deletion of the Personal Information we store in accordance with applicable law, including the EU General Data Protection Regulation (GDPR).
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed Personal Information to any third parties for their direct marketing purposes. California residents may request and obtain from us once a year, free of charge, information about the personal information, if any, we disclosed to third parties for direct marketing purposes within the immediately preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information within the immediately preceding calendar year.
b. If you are a California resident and would like to make such a request, please submit your request as described in Section 13.
TRANSFER OF PERSONAL INFORMATION
We have offices in the United States and your Personal Information will be processed in the United States. The hosting facilities for your Personal Information are in the United States. Transfers of Personal Information to the United States to will be protected by internal Company privacy protection policies which may be requested from the Company.
RETENTION OF PERSONAL INFORMATION
Personal Information that we process shall not be kept for longer than is necessary for the relevant purpose. We will retain your Personal Information as follows:
i. Personal Information will be retained for a minimum period of one day following receipt and for a maximum period of (i) the time you are a User with an account or (ii) ten years, whichever is longer.
ii. Notwithstanding Section 11.a., we may retain your Personal Information when such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
b. You may contact us (as described in Section 13) to request any correction, deletion, or copies of your Personal Information.
YOUR RIGHTS UNDER THE EU GENERAL DATA PROTECTION REGULATION (GDPR)
Your principal rights under the EU General Data Protection Regulation (GDPR) are as follows:
i. Right of Access: you have the right to be informed of, and request access to, the Personal Information we process about you.
ii. Right to Rectification: you have the right to request that we amend or update your personal data where it is inaccurate or incomplete.
iii. Right to Erasure: you the right to have the Company delete your Personal Information.
iv. Right to Restrict: you have the right to request that we temporarily or permanently stop processing your Personal Information.
v. Right to Object: you have the right to object to us processing your Personal Information on grounds relating to your particular situation or for direct marketing purposes.
vi. Right to Data Portability: you have the right to request a copy of your Personal Information in electronic format and the right to transmit that personal data for use in another party’s service.
vii. Right not to be Subject to Automated Decision Making: you have the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
DATA CONTROLLER AND HOW TO CONTACT US